Automatic refund of Confirmed/RAC e-tickets on cancellation of trains like waitlisted tickets.
GOVERNMENT OF INDIA
Commercial Circular No:38 of 2015
No . TCII/2003/2015/Refund Policy
Rail Bhavan, New Delhi, 3o.06.2015
The General Managers (Commercial)
All Zonal Railways
Chairman & Managing Director
Indian Railway Catering and Tourism Corporation limited
9th Floor, Bank of Baroda Building)
16, Parliament Street,
New Delhi – 110001
The Managing Director,
Sub: Automatic refund of Confirmed/RAC – e-tickets on cancellation of trains like waitlisted tickets.
Ministry of Railways have decided to grant automatic refund of Confirmed/RAC e-tickets on cancellation of trains similar to waitlisted e-tickets. There shall not be any requirement for cancellation/filing of TDR for refund of e -tickets in case of cancellation of trains.
In case of cancellation of trains, PRS counter ticket shall continue to be refunded across the reservation counter as per the existing provisions.
Director Passenger Marketing